Privacy Policy

Privacy Policy

THE INFORMATION WE COLLECT

We use the information we collect on our websites to offer a superior shopping experience and to communicate with you about our products, services, and promotions. We collect information about you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

The following types of user information collected in relation to the site may be used by us: name, address, email address, phone number, mobile number, payment information (card numbers and billing address when making a purchase or payment), date of birth, age, gender, other demographic information (occupation, income range), IP address, referring site, and other technical information captured by the site’s server.

INFORMATION

In connection with the website, we may collect information in the following ways:

  • Through registration forms completed by the user on the Site
  • Through information provided by the user in connection with the purchase of products or services on the Site
  • Through the maintenance and analysis of web server logs
  • Through user calls and emails
  • Through Internet chat sessions between a user and this site
  • Through the use of this site with third-party databases, where information is extracted and combined with the information obtained by this site through other means

We may also connect to personally and non-personally identifiable information via "cookies" (small text files placed by this site on users' computers), transparent GIF images (also known as visitor counters), the analysis of web server logs, and other similar technological means. This information may be used to track site trends and improve the user experience and may also be shared with third parties.

To the extent that third parties may place ads on the Site, those third parties may use cookies or other technological means with the ads to capture and use non-personally identifiable information. We are not responsible for the information captured by third parties in this way, nor for the capture or use of information from other sites linked to the Site.

USE OF INFORMATION

We may use the information collected in connection with the Site in the following ways:

  • To deliver the information, products, or services requested by users through the Site or other means, online or offline
  • To allow users to access promotions, contests, and/or receive prizes from us and/or third parties
  • To improve the user experience with the site
  • In connection with the operation of the Site and the administration of internal matters
  • To provide users with information and offers about products and services offered by us and selected third parties

Accordingly, we may provide the information to third parties, including but not limited to third-party contractors who provide services such as site operation, communication services, test order creation, credit card services, and payment processing, and other online and offline marketing, in connection with the offers provided to users by us and/or those vendors. We will use commercially reasonable efforts to limit the use of the information by these third parties to the specifically mentioned purposes. We also use electronic and physical security to reduce the risk of improper access or tampering with the information during transmission and storage, but we cannot guarantee the security and integrity of the information, and we will not be responsible for breaches of security and integrity, or third-party interception.

We may also disclose information as necessary to comply with applicable laws and regulations and to protect the interests or safety of our business, its customers, or other site visitors.

HOW DO WE PROTECT YOUR INFORMATION?

We implement a variety of security measures to protect your personal information when you place an order or access your personal information.

We offer the use of a secure server. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted in the database of our payment processing providers, which is only accessible by those authorized with special access rights to such systems, who are required to keep the information confidential.

COOKIES

We may occasionally send a "cookie" to your computer. A "cookie" is a small piece of information sent to your browser from a web server and stored on your computer's hard drive. A cookie cannot read information on your hard drive or read cookies created by other sites. Cookies do not harm your system. We use cookies to recognize you when you return to our sites, or to identify areas of our network of websites that you have visited (e.g., e-commerce sites, etc.). We may use this information to better customize the content you see on our sites.

Many websites place cookies on your hard drive. You can decide whether to accept such cookies by changing the settings on your browser. Your browser can refuse all cookies or notify you when a cookie is sent. If you choose not to receive cookies, your experience on our website and other sites may be affected, and some functions may not work as expected.

DO WE DISCLOSE INFORMATION TO THIRD PARTIES?

We do not sell, trade, or transfer your personal information to third parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or providing services, as long as those parties agree to keep this information confidential. We may also disclose your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety or those of others. However, non-personally identifiable information may be provided to third parties for marketing, advertising, or other uses.

MINOR PURCHASES

We do not intentionally collect information from children under 18 years of age. Our website, products, and services are intended for individuals who are at least 18 years old.

YOUR ACCEPTANCE

By using our site, you consent to our privacy policy.

We reserve the right to revise and update this Privacy Policy at any time. Any revision will be effective as of the date of posting on the Site, and it will apply to all information collected by us before and after the posting date. Your continued use of the Site after any changes will constitute your acceptance of such revisions. Users should periodically visit this page to review the current policies regarding information.

GDPR

In accordance with the General Data Protection Regulation (GDPR), VeeloSlim will handle personal data requests. This may include the transfer or deletion of personal data from VeeloSlim's servers and database. Requests may be sent to support.spa@veeloslim.com. Requests will be responded to in the order they are received (always within 30 days of receipt).